Official platform documentation

Terms and Conditions — 119win: Platform Rules and Guidelines

These are the rules governing the use of the 119win platform in Brazil. Please read them carefully before creating your account — by registering, you agree to everything described in this document.

Last updated: January 2026

What You Need to Know Before You Start

A summary of the most important points of the 119win Terms and Conditions for easy reference.

Registration for Adults 18 and Over Only

119win is an adults-only platform. Registration, deposits, and any form of gambling are strictly prohibited for users under 18. Identity verification may be requested at any time.

One Account per User

Each individual may hold only one active account on 119win. Duplicate accounts will be closed and balances may be withheld for review. Registration must reflect accurate and valid personal information.

Bonus with Rollover Requirement

All bonuses granted by 119win are subject to a wagering requirement (rollover) before they can be withdrawn. The standard rollover is 30×. Please read the specific terms of each promotion before activating it.

Withdrawals to Account Holder Only

Withdrawals are processed exclusively to the Pix key, bank account, or card registered in the account holder's name. Withdrawals to third-party accounts are not permitted.

LGPD Compliance

119win handles your personal data in accordance with Brazil's General Data Protection Law (LGPD – Law No. 13.709/2018). Your data is not sold or shared with third parties without a legal basis.

Responsible Gambling Is Mandatory

119win provides self-exclusion tools and deposit limits. Using the platform for fraud, money laundering, or by individuals in vulnerable situations is strictly prohibited.

Please read carefully: By creating an account on 119win, you confirm that you have read, understood, and agreed to all the Terms and Conditions described on this page. If you do not agree with any part of them, please do not use the platform.

1.Acceptance of Terms

These Terms and Conditions govern the relationship between the platform 119win (hereinafter "the Platform") and users who access, register on, and use the services available at 119win.best. By completing the registration process, the user expressly declares that they have read, understood, and fully agree to all the terms described herein.

Use of any feature on 119win — including Sports Betting, casino games, slots, progressive jackpots, crash games, and Live Casino — constitutes automatic acceptance of these Terms and Conditions, the Privacy Policy, and the specific rules of each product available on the platform.

The 119win reserves the right to update these Terms and Conditions at any time. Changes take effect on the date they are published on the platform. Continued use of the services after any update constitutes acceptance of the revised terms. We recommend reviewing this document periodically.

2.Eligibility and Registration

To create an account on 119win, the user must meet the following mandatory requirements:

  • Must be at least 18 years of age of age at the time of registration;
  • Be a Brazilian resident with a valid CPF active with the Receita Federal;
  • Provide truthful, accurate, and up-to-date personal information during registration;
  • Not be listed on any gambling self-exclusion registry in Brazil;
  • Must not be an employee, service provider, or immediate family member of a 119win staff member;
  • Have full legal capacity to enter into contractual obligations.

Each individual may hold only an active account at 119win. Creating multiple accounts with the intent to accumulate bonuses or defraud the platform will result in the immediate closure of all accounts involved, with possible balance holds pending investigation.

Registering with false or third-party information is strictly prohibited and will result in immediate account closure, balance withholding, and possible reporting to the relevant authorities.

The 119win may request additional documentation to verify the user's identity at any time, particularly before processing withdrawals. Failure to provide the requested documentation may result in account suspension or closure.

3.Identity Verification (KYC)

The 119win follows an identity verification process (KYC — Know Your Customer) in compliance with Brazilian anti-money laundering and financial protection regulations. This process may be requested at any point during the use of the platform.

3.1 Accepted Documents

  • RG (General Registry) — front and back;
  • CNH (National Driver's License) — front and back;
  • Valid Brazilian passport;
  • Proof of residence issued within the last 3 months;
  • Proof of ownership of the registered payment method.

3.2 Verification Timeframe

Submitted documents are reviewed within 72 business hours. During the verification process, withdrawals may be temporarily suspended until the review is complete. The 119win does not process withdrawals to accounts or Pix keys belonging to third parties other than the verified account holder.

4.Deposits & Payments

The 119win accepts the following deposit payment methods, all operating within Brazil's regulated financial system:

  • Pix — instant, available 24 hours a day, 7 days a week;
  • Bank slip (Boleto) — up to 3 business days for processing;
  • Credit and debit card — Visa, Mastercard, and Elo;
  • PicPay — via digital wallet;
  • Mercado Pago — via digital wallet;
  • TED Transfer — through Brazil's major banks: Nubank, Itaú, Bradesco, and Banco do Brasil.

The minimum deposit amount is R$ 20.00. There is no standard maximum deposit limit, but the platform may request additional documentation for deposits above certain amounts as a compliance measure.

All amounts are processed exclusively in BRL (R$). 119win does not accept deposits in other currencies and does not perform currency conversions. No administrative fee is charged on deposits.

Funds deposited via Pix are available in the user's account in under 30 seconds after confirmation by the banking system. Deposits via boleto bancário become available after bank clearance, which may take up to 3 business days. The 119win is not responsible for delays caused by third-party banking systems.

5.Withdrawals

Withdrawals on 119win are processed exclusively to payment methods registered in the account holder's name. Withdrawals to third-party bank accounts, Pix keys, or cards are not permitted.

5.1 Processing Timeframes

  • Pix: within 5 minutes of request approval;
  • TED Bank Transfer: on business days, up to 1 business day after approval;
  • Credit card: up to 5 business days, subject to the payment provider's processing time.

5.2 Amounts and Limits

The minimum withdrawal amount is R$ 30.00. No administrative fee is charged by 119win on withdrawals. For prizes above R$ 10,000.00, additional identity verification may be required before processing, in accordance with anti-money laundering regulations.

5.3 Bonus Balance Withdrawals

Bonus balance can only be withdrawn after the wagering requirement (rollover) for the respective promotion has been fully met. Bonus balance that has not met the rollover is not withdrawable and may be removed from the account if the promotion period expires.

6.Bonuses and Promotions

The 119win offers bonuses and promotions at the platform's sole discretion. Each promotion has its own specific terms that should be reviewed individually before activation. The general points that apply to all bonuses are:

  • The standard welcome bonus requires a rollover of 30× the bonus amount before any withdrawal;
  • Only one welcome bonus may be redeemed per user, CPF, or residential address;
  • Free spins granted as part of promotions are valid for 7 days after the bonus is granted;
  • Winnings from free spins may be subject to an additional wagering requirement;
  • The 119win reserves the right to cancel any bonus in the event of misuse or violation of the terms;
  • Bonuses cannot be transferred between accounts.

For bets placed at very low odds (below 1.50) toward meeting a rollover requirement, 119win may partially or fully exclude those bets from the calculation. Please refer to the specific terms of each promotion.

7.Betting Rules

Sports betting at 119win follow the standard international rules for each sport, subject to the following general conditions:

7.1 Bet Confirmation and Validity

A bet is only considered valid once confirmed by the 119win system 119win, as confirmed by the generated ticket number. Bets still pending confirmation are not guaranteed. The platform may refuse or cancel bets placed at incorrect odds due to a technical error.

7.2 Live Betting

In live betting, odds change in real time as events unfold. By confirming a live bet, the user accepts the odds in effect at the exact moment of confirmation. The 119win is not liable for odds changes that occur between the user's click and system confirmation. This situation is treated as acceptance of the new odds under the "auto-accept" mechanism, when enabled by the user.

7.3 Event Cancellation

If a sporting event is canceled, suspended, or not completed within the regulation timeframe, all bets will be voided and the staked amounts returned to the user's account. Events decided by walkover (WO) or forfeit may be handled differently according to the rules of each sport, which are available in the platform's help center.

7.4 Betting Limits

The 119win applies betting limits per event, market, and user. These limits may vary depending on the sport, league, time, and account profile. The system will display the maximum allowed amount at the time of placing the bet.

8.Casino & Games

The casino games available at the 119win — including slots, progressive jackpots, live casino, crash games, roulette, blackjack, and baccarat — are provided by licensed suppliers audited by independent bodies such as eCOGRA and iTech Labs.

8.1 Results and RNG

All games use certified random number generators (RNG), ensuring genuinely random and unbiased results. The 119win has no control over or ability to influence the outcomes of games provided by third-party suppliers.

8.2 Progressive Jackpots

Progressive jackpots accumulate a fraction of every bet placed on the game. For network jackpots — such as Mega Moolah and Hall of Gods — the accumulation includes bets from other casinos that are part of the same network. The jackpot amount displayed on the platform is updated in real time but may vary by a few seconds from the exact fund value. Jackpot payouts are processed by the game provider and credited to the user's account at the 119win in BRL.

8.3 Technical Malfunction

In the event of a technical malfunction in any game, the affected round is considered void and the wagered amount is returned to the user. Winnings resulting from a confirmed technical malfunction will not be paid out.

9.Responsible Gambling

The 119win believes that betting is a form of entertainment and should be treated as such. That is why we invest in concrete responsible gambling tools, available to all users directly in their account settings:

  • Deposit limits: set daily, weekly, or monthly limits on how much you can deposit;
  • Betting limits: set a maximum bet amount per period;
  • Temporary break: suspend your account for periods of 24 hours, 7 days, or 30 days;
  • Permanent self-exclusion: permanently close your account if you feel you need to stop gambling.

The 119win expressly prohibits anyone enrolled in self-exclusion programs from using the platform. If you believe you have a gambling problem, please contact support to activate self-exclusion or visit the Responsible Gambling for more information and help resources.

Gambling should never be seen as a source of income or a way to solve financial problems. 119win encourages all users to set limits and play within their means.

10.Prohibited Conduct

The following are strictly prohibited on 119win the following conduct:

  • Use of the platform for money laundering or any other illegal financial activity;
  • Creating multiple accounts to accumulate bonuses (multi-accounting);
  • Use of bots, automated scripts, or software tools to manipulate games or bets;
  • Coordinated betting among multiple users to exploit bonuses (bonus abuse);
  • Accessing the platform using a VPN, proxy, or any other tool to mask your real geographic location;
  • Placing bets on events whose outcome the user already knows through non-public means (insider betting);
  • Any form of fraud, document forgery, or use of another person's identity;
  • Abusive, threatening, or offensive behavior directed at platform staff or other users.

The 119win maintains systems to monitor suspicious activity and may close accounts, withhold balances, and report activity to the relevant authorities without prior notice if a confirmed breach of these terms occurs.

11.Account Closure

11.1 At the User's Request

Users may request account closure at any time by contacting 119win, by email at suporte@119win.best. Any available balance will be processed for withdrawal following the final account verification. Voluntary account closure does not entitle the user to withdraw bonus funds that have not yet met the rollover requirement.

11.2 At 119win's Discretion

The 119win reserves the right to suspend or close any account, with or without prior notice, in the following situations: violation of these Terms and Conditions, suspicion of fraud or unlawful activity, submission of false information during registration, accounts inactive for more than 24 months, or a self-exclusion request by the account holder.

If an account is closed due to a terms violation, the account balance may be held for up to 90 days for investigation purposes. If the investigation confirms the violation, the balance may be partially or fully forfeited.

12.Privacy and Data Protection

The 119win collects, stores, and processes users' personal data in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018). The data collected is used exclusively for:

  • Operation and maintenance of the user's account;
  • Processing of deposits, withdrawals, and financial transactions;
  • Identity verification (KYC) and fraud prevention;
  • Communication with the user regarding their account and promotions;
  • Compliance with legal and regulatory obligations.

We do not sell, rent, or share personal data with third parties for commercial purposes. For more detailed information on how the 119win handles your data, please see our Privacy Policy. You may request access to, correction of, or deletion of your data at any time by contacting platform support.

13.Limitation of Liability

The 119win is not liable for financial losses arising from bets or games played on the platform. The user acknowledges that betting involves risk and that outcomes are inherently uncertain.

The platform does not guarantee uninterrupted availability of its services. Scheduled and emergency maintenance may cause temporary outages. The 119win will make reasonable efforts to minimize downtime and will notify users of scheduled maintenance in advance whenever possible.

Under no circumstances shall the 119win shall not be liable for indirect or consequential damages, loss of profits, or any special damages arising from the use of or inability to use the platform, including the user's internet connection failures, user device failures, or third-party banking service unavailability.

14.Changes to the Terms

The 119win reserves the right to modify these Terms and Conditions at any time. When significant changes are made, users will be notified by email or via a platform notice with a minimum advance notice of 7 days before the new terms take effect.

Continued use of the platform after the effective date of any changes constitutes automatic acceptance of the updated terms. If you do not agree with the changes, you must close your account before the effective date and request the withdrawal of your available balance.

15.Jurisdiction and Applicable Law

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. For the resolution of any disputes arising from the use of the platform 119win, the parties mutually agree to the jurisdiction of the courts of São Paulo/SP, expressly waiving any other venue, however privileged it may be.

Before pursuing any legal action, the user must first attempt to resolve the matter directly with the support team at 119win at suporte@119win.best or via live chat available 24 hours a day on the platform. Most issues are resolved within 24 hours through direct support.

Contact: For questions about these Terms and Conditions, please contact us at suporte@119win.best or via the live chat available 24h in Portuguese on the platform.

Summary of Key Rules

A quick reference for 119win's most important limits and conditions.

Rule / Condition Amount / Timeframe Status
Minimum age to register 18 years of age or older Required
Minimum deposit R$ 20.00 Via Pix, boleto, or card
Minimum withdrawal R$ 30.00 No administrative fee
Pix withdrawal timeframe Up to 5 minutes After approval
Standard bonus rollover 30× the bonus amount Required before withdrawal
Accounts per user (CPF) Maximum: 1 account Multiple accounts prohibited
Withdrawal to a third-party account Not permitted Account holder only
VPN / proxy use Not permitted May result in a block
KYC review period Up to 72 business hours Valid documents
Account inactivity 24 months May result in account closure
Privacy and Protection of Your Data at 119win

The 119win operates in full compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018). Your personal data — name, CPF, email address, and financial information — is used solely to operate your account, process transactions, and ensure platform security. We do not share your information with third parties without your consent, except where required by law.

All communications and financial transactions are protected by 256-bit SSL encryption. You may request access to, correction of, or deletion of your data at any time by contacting 119win support.

Read Full Policy

Frequently Asked Questions about 119win's Terms

The most common user questions about platform rules.

No. The 119win allows only one active account per individual, identified by CPF. Creating multiple accounts to accumulate bonuses or circumvent restrictions is considered fraud and will result in the closure of all accounts involved, with possible balance withholding. If you have lost access to your account, please contact support at suporte@119win.best.

It depends on the reason for closure. If you request the account closure yourself, your available balance (excluding any bonus balance that has not met the rollover requirement) will be processed for withdrawal via Pix or another registered method. If the closure is due to a terms violation or suspected fraud, the balance may be held for up to 90 days pending investigation. If the investigation confirms the violation, the balance may be forfeited.

The rollover (or wagering requirement) is the number of times you need to bet the bonus amount before you can withdraw any winnings from it. At 119win, the standard rollover requirement for the welcome bonus is 30×. For example: if you received R$ 100.00 in bonus funds, you must place bets totaling R$ 3,000.00 before making a withdrawal. Bets with odds below 1.50 may contribute at a reduced rate toward the rollover.

No. For security reasons and compliance with anti-money laundering regulations, 119win processes withdrawals exclusively to payment methods registered in the account holder's own name. Withdrawals to third-party Pix keys, bank accounts, or cards are not permitted and will be declined.

You can request self-exclusion directly in your account settings on 119win or via 24/7 live chat support. Two options are available: a temporary break (24 hours, 7 days, or 30 days) and permanent self-exclusion. Permanent self-exclusion is irreversible for a minimum period of 6 months. For more details, visit the Responsible Gambling.

Minor changes may be made without prior notice. For significant changes that affect user rights, the 119win commits to notifying users by email or via an on-platform notice at least 7 days before any changes take effect. We recommend checking this page periodically. The date of the last update is always displayed at the top of this document.

Got the Rules? Now Go Play.

Create your account at 119win, deposit from R$ 20.00 via Pix, and enjoy football, casino, jackpots, and live betting in a fully secure environment.

Português